Hybrid Conference (In Person / Virtual)

International Conference on Data-Driven Customer Relationship Management (ICDCRM - 27)
27th - 28th May 2027 , Hamburg, Germany
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Conference Notifications:

"Be sure to check this section regularly for all IIRD Global Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

  • Abstract Submissions Open:
    "We are now accepting abstract submissions for the IIRD Global Conference in Hamburg. Submit your abstract by today to be part of this exciting international event." Call for Abstracts – Submit Now!
  • Paper Submission Guidelines:
    "Please ensure your paper follows the submission guidelines for smooth processing. Visit our paper submission page for more details."
  • Peer Review Process:
    "The peer review process will begin soon. Authors will receive valuable feedback that will help enhance their presentations for the Hamburg conference."
  • Networking with Global Experts:
    "Join global experts at our conference in Hamburg and engage in meaningful conversations. Build relationships that last." Register now to join!
  • Best Paper Presentation Award:
    Dr. Shatha Hawarna from Hamdan Bin Mohammed Smart University received the Best Paper Presentation Award at (ICBAI-25) in Bangkok, Thailand.
  • SDG-Inspired Conference Focus:
    "The conference will explore themes related to sustainability and inclusive development, with an emphasis on research that contributes to global well-being."

Call For Papers

The ICDCRM provides a supportive platform for both experienced researchers and early-career academicians to present their work and gain recognition.

The conference covers diverse topics such as Data Analytics, Marketing, Business, encouraging participation from emerging researchers and fostering academic growth.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Data-driven strategies for customer engagement
02
Impact of CRM on customer loyalty
03
Technological advancements in CRM systems
04
Challenges in implementing CRM solutions
05
Customer data privacy and ethical considerations
06
Case studies of successful CRM implementations
07
Future trends in customer relationship management
08
Integrating CRM with marketing strategies
09
Data analytics for customer insights
10
Collaboration across departments in CRM
11
Customer segmentation and targeting strategies
12
Role of AI in enhancing CRM systems
13
Real-time customer feedback mechanisms
14
Personalization strategies in CRM
15
Impact of social media on CRM practices
16
Training for effective CRM usage
17
Innovative tools for CRM analytics
18
Measuring CRM effectiveness and ROI
19
Customer journey mapping and CRM
20
Future workforce in customer relationship management

Assessment

Submissions will be reviewed to ensure quality and relevance, with a focus on encouraging emerging research contributions. Accepted papers will be presented and considered for publication opportunities.

Registration

Early-career researchers are encouraged to register and present their work, gaining valuable feedback and academic exposure.

Publication

The conference provides opportunities for emerging researchers to publish their work in recognized platforms.

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