Hybrid Conference (In Person / Virtual)

International Conference on Service Innovation and Business Excellence (ICSIBE - 27)
15th - 16th June 2027 , Liverpool, UK
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Conference Notifications:

"Be sure to check this section regularly for all IIRD Global Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

  • Abstract Submissions Open:
    "We are now accepting abstract submissions for the IIRD Global Conference in Liverpool. Submit your abstract by today to be part of this exciting international event." Call for Abstracts – Submit Now!
  • Paper Submission Guidelines:
    "Please ensure your paper follows the submission guidelines for smooth processing. Visit our paper submission page for more details."
  • Peer Review Process:
    "The peer review process will begin soon. Authors will receive valuable feedback that will help enhance their presentations for the Liverpool conference."
  • Networking with Global Experts:
    "Join global experts at our conference in Liverpool and engage in meaningful conversations. Build relationships that last." Register now to join!
  • Best Paper Presentation Award:
    Dr. Shatha Hawarna from Hamdan Bin Mohammed Smart University received the Best Paper Presentation Award at (ICBAI-25) in Bangkok, Thailand.
  • SDG-Inspired Conference Focus:
    "The conference will explore themes related to sustainability and inclusive development, with an emphasis on research that contributes to global well-being."

Call For Papers

The ICSIBE provides a supportive platform for both experienced researchers and early-career academicians to present their work and gain recognition.

The conference covers diverse topics such as Business, encouraging participation from emerging researchers and fostering academic growth.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Service innovation in competitive markets
02
Customer experience and service excellence
03
Technology's impact on service delivery
04
Measuring service quality and satisfaction
05
Sustainable service practices in business
06
Employee engagement in service innovation
07
Case studies on service excellence
08
Service design thinking methodologies
09
Future trends in service industries
10
Service recovery strategies for businesses
11
Cross-cultural service delivery challenges
12
Digital transformation in service sectors
13
Brand loyalty through service excellence
14
Service marketing strategies for success
15
Collaboration in service innovation
16
Ethics in service delivery
17
Customer feedback and service improvement
18
Service automation and efficiency
19
Impact of globalization on service industries
20
Innovative service business models

Assessment

Submissions will be reviewed to ensure quality and relevance, with a focus on encouraging emerging research contributions. Accepted papers will be presented and considered for publication opportunities.

Registration

Early-career researchers are encouraged to register and present their work, gaining valuable feedback and academic exposure.

Publication

The conference provides opportunities for emerging researchers to publish their work in recognized platforms.

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