Hybrid Conference (In Person / Virtual)

International Conference on Omni-Channel Customer Experiences in Marketing (ICOCCEM - 27)
13th - 14th January 2027 , Sisimiut, Greenland
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Conference Notifications:

"Be sure to check this section regularly for all IIRD Global Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

  • Abstract Submissions Open:
    "We are now accepting abstract submissions for the IIRD Global Conference in Sisimiut. Submit your abstract by today to be part of this exciting international event." Call for Abstracts – Submit Now!
  • Paper Submission Guidelines:
    "Please ensure your paper follows the submission guidelines for smooth processing. Visit our paper submission page for more details."
  • Peer Review Process:
    "The peer review process will begin soon. Authors will receive valuable feedback that will help enhance their presentations for the Sisimiut conference."
  • Networking with Global Experts:
    "Join global experts at our conference in Sisimiut and engage in meaningful conversations. Build relationships that last." Register now to join!
  • Best Paper Presentation Award:
    Dr. Shatha Hawarna from Hamdan Bin Mohammed Smart University received the Best Paper Presentation Award at (ICBAI-25) in Bangkok, Thailand.
  • SDG-Inspired Conference Focus:
    "The conference will explore themes related to sustainability and inclusive development, with an emphasis on research that contributes to global well-being."

Call For Papers

The ICOCCEM provides a supportive platform for both experienced researchers and early-career academicians to present their work and gain recognition.

The conference covers diverse topics such as E Commerce, Business, Marketing, encouraging participation from emerging researchers and fostering academic growth.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Omni-channel marketing strategies for brands
02
Consumer experiences across multiple channels
03
Impact of mobile apps on customer engagement
04
Personalization in omni-channel marketing
05
Data integration for seamless experiences
06
Challenges in omni-channel implementation
07
Measuring success in omni-channel strategies
08
Role of social media in customer journeys
09
Customer feedback in omni-channel experiences
10
Future trends in omni-channel marketing
11
Brand consistency across channels
12
Technology solutions for omni-channel retail
13
Impact of COVID-19 on omni-channel strategies
14
Consumer expectations in multi-channel shopping
15
Case studies of successful omni-channel brands
16
Omni-channel loyalty programs and rewards
17
Ethical considerations in omni-channel marketing
18
Cross-industry insights on omni-channel success
19
Emerging technologies in customer experience
20
Omni-channel challenges for small businesses

Assessment

Submissions will be reviewed to ensure quality and relevance, with a focus on encouraging emerging research contributions. Accepted papers will be presented and considered for publication opportunities.

Registration

Early-career researchers are encouraged to register and present their work, gaining valuable feedback and academic exposure.

Publication

The conference provides opportunities for emerging researchers to publish their work in recognized platforms.

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